On Mar 6, 1:37*pm, John Williamson
wrote:
A.Lee wrote:
Andy Wade wrote:

On 06/03/2011 12:58, Gill Smith wrote:
is there one?
Yes, 7 days:

http://www.consumerdirect.gov.uk/kno...ights-landing/

http://www.consumerdirect.gov.uk/aft...plaint/templat
e-letters/consumer_protection_regs/

Yes, applies to anyone who sells you something in your home.
I got the full run-down of this during my electrical assessment - to be
a member of the Governing bodies, you must abide by the Law, and that
means the customer can ring up 6 days and 23 hours later, and cancel the
Contract.
Even if you have paid a deposit, they must refund you.

However, if there are non-standard/custom made parts ordered, does it
apply then? *I would presume that windows are non-standard/custom, so
may not be applicable. I don't know about that.
Alan.

Possibly a bit daft of me, but I'd expect someone as versed in distance
selling as Everest not to actually start making the units until the
cooling off period had expired. Or if they do, to have costed the
expected percentage of cancellations into the quote.

Probably why they are so expensive!

MBQ