yo wrote:
When a new toilet was installed, the plumber reported that the opening
in the toilet wasn't big enough to set over the flange, which rises
slightly over the floor height. So he had to shim, using wood shims,
so that the toilet is almost an inch off the floor. Plus level is off
a quarter of an inch front to back and side to side. The mounting
bolts apparently lined up properly. The toilet that was replaced fit
over the flange and sat directly on the floor with no shimming.

Isn't the opening where the toilet meets the flange a standardized
measure? This is an American Standard "Saver" from Lowe's and a
Lowe's installer did the job. I'm thinking that this thing sitting on
shims, especially wood shims, and not the floor is not going to work
out in the long run.

I've contacted Lowe's about the situation and they say they are going
to research the matter.

You are correct. The toilet should sit directly ON the floor, not propped up
on stilts. Fer cryin' out loud!

If I were you, I'd fuss like the third monkey on Noah's gangplank.

Tell 'em you already fell off it once and bruised your shoulder.

You are afraid of breaking your hip.