Why is ordering from CPC/Farnell such hard work?
On Feb 2, 2:35*pm, (Andrew Gabriel) wrote:
In article ,
* * * * "Man at B&Q" writes:
On Feb 2, 10:09*am, (Andrew Gabriel)
wrote:
Placed orders with both Farnell and CPC in early hours (just after
midnight) Tuesday morning, hoping for delivery today (Wednesday).
Strangely, both are still marked as Processing today, which is
rather unusal - normally they manage to get the goods out of the
door the same day, even when you order at 6pm.
Getting the goods out of the door the same day is not the same as next
day delivery, unless you pay for one of the premium delivery options.
Under a certain weight it will be sent by Royal mail rather than
courier.
Only time CPC seems to send via RM is a small item which has been on
backorder. I've never had the main order anything other than UPS,
regardless of size, and it virtually always comes next day.
I have occasionally paid for next day delivery when that was
essential.
Farnell also came UPS, but I don't use them often enough to have
worked out what all their rules are.
I asked a sales droid recently when trying to track down a parcel that
was stuck in the RM post Xmas/snow backlog. He said it's the weight
that determines it, but didn't specifiy the cutoff. The clue is if
there is no UPS tracking number available (assuming it gets updated).
MBQ
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