On 13/12/10 00:55, Jim Newman wrote:
On 13/12/2010 00:22, The Medway Handyman wrote:
Jim Newman wrote:
On 12/12/2010 19:12, jgharston wrote:
The Medway Handyman wrote:
I have an old lady customer who gives me a cheque for the bill,
then press's a 1 coin into my hand saying "get yourself a pint on
the way home" :-)

I let an elderly neighbour benefit from my outside light
to see to get to her electric scooter. She kept insisting
on paying for the electricity. I told her it was probably
something like a pound - so she dug one out and wouldn't
let me leave without it

Of course a true professional like TMH would have looked online for
the most expensive rate, then discounted it by 10% and thought he was
doing his customers a favour!

Another ****** who has never been self employed.


Does being self employed justify overcharging your customers?

So you think Tesco should sell you beans at cost?

Parts and labour - both are valid methods:

1) Markup parts and charge less labour

2) Parts at discount (trade cost) and higher levels of labour + admin
overhead plus time (at labour rates) to obtain part.

1) is in my view simpler for the customer to cope with rather than a
pointless excercise in summarising every internal cost.



--
Tim Watts