View Single Post
  #19   Report Post  
Grandpa
 
Posts: n/a
Default Husqvarna Chainsaw Fiasco

Edwin Pawlowski wrote:

Grandpa wrote:

Bull, he gets reimbursed by the dealer for his expenses. If its not
enough then he shouldn't advetize as being a warranty center for
Husqvarna. He has a choice too.



Yes, and he is exercising his choice. Warranty re-imbursement is not always
enough to really cover profit and barely operating costs.


Thats bogus! The dealer contracted with the Mfgr to provide a service
for the Mfgrs product to the public, not with the buyer and where he
preferred to buy that Mfgrs product. I seriously doubt you'll find in
any contract a clause that states you will only receive warranty service
for items you bought there. Few if any Mfgrs are dumb enough to allow
this because it alienates the public.

So if you have a brand new car for instance and you are travelling cross
country and the engine takes a dump, then you would have no problems
paying for a new one or having the car towed or shipped half way across
the US at your expense for warranty work at the original dealer? I
think not!

IMO, the dealer is
returning the same gesture that the person asking for the repair gave him at
the time of purchase. The dealer is theer because his steady customer give
him enough business to make a profit. The guy that went elsewhere gave him
none and deserves little in return.