DIYbanter - View Single Post

In article ,
says...
Grandpa wrote:

Bull, he gets reimbursed by the dealer for his expenses. If its not
enough then he shouldn't advetize as being a warranty center for
Husqvarna. He has a choice too.

Yes, and he is exercising his choice. Warranty re-imbursement is not always
enough to really cover profit and barely operating costs. IMO, the dealer is
returning the same gesture that the person asking for the repair gave him at
the time of purchase. The dealer is theer because his steady customer give
him enough business to make a profit. The guy that went elsewhere gave him
none and deserves little in return.

Edwin,

You are wrong. In many cases, dealers who service items not purchased
at their store get reimbursed a higher rate. Ask any Toro or Ariens
dealer.

And, any dealer who would take on a service center role to lose money is
an idiot.
--
Regards,

Rick

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