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Lawrence A. Ramsey
 
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Default Husqvarna Chainsaw Fiasco

Is it because the saw won't run? If so, you may have tripped the
brake. Pull back on it and see if it catches. I have owned 7 or 8
Husky's and swear by them. All the Stihls I ever owned shook to
pieces. Try Bailey's in Ca. and Tn. They will fix it but you wil have
to ship it to them. They are extremely fast though. They used to have
a real chainsaw wizard called Wimpy who was hell on wheels when it
came to chainsaws.





On Thu, 22 Jan 2004 19:43:57 GMT, "Rich"
wrote:

Purchased a nice chainsaw via internet like most of all my tools.

Saw had a brake problem with the chain and I called the local service center
for warranty work and they said come on down.
Once they found out I purchased it on the internet at the shop they refused
to work on it as a warranty job since I didnt buy it from them. They cited
low pay from Husky on warranty work and were not willing to do it if they
didnt make the sale.

I called Husqvarna about the problem and they told me that "I need to
understand the dealers perspective" and they have the right to refuse
service, even warranty work when they are an authorized dealer/repair
center.

Most likely it is a simple fix as far as adjusting the brake band on the
clutch but it seems the local dealers are fighting back and I am caught in
the middle.

Who cares about me, they all got my money and in the mean time I have
useless, expensive, orange boat anchor with Husqvarna written on the side.

Anyway be advised if your buying mail order chainsaws.

Rich