On 28/11/2010 14:39, kraftee wrote:

I have had a few problems with a hand held Garmin in the past and
always found Garmin very helpful. They are contactable via e-mail. I
don't know if Tomtom are equally amenable but as the market leader
they should be.

You obviously haven't tried to get any support from them....

Not yet, but I did wonder about their marketing strategy when I
discovered that the new swan neck mounting for deeply sloping
windscreens was the best part of £30 for something they would have had
made in the Far East for pennies.