My work is aboard the International Space Station, while yours is
rusting in moldy basements, and your industry has a reputation worse
that TV repairmen used to.

I am not a rocket surgen, but my company has been working for excellence for
many years. I am *not* "billy-joe-jim-bob". Yes there are a lot of hacks out
there, but there are some true professionals out there too. I keep trying to
help change the rep that HVAC industry has, and raise the bar in my area.
FWIW, my company has all but stopped advertising in the yellow pages, it
doesn't need to. 90% of our new customers are all from word of mouth
referals.