My daughter, who doesn't live nearby, has one of these machines and it looks like the off balance sensor has tripped.

In the handbook it says to redistribute the load - this doesn't overcome the problem.

The handbook also says 'The machine is fitted with a special electronic device, which prevents the spin cycle should the load be
unbalanced'.
It goes on to say ' If the fault should persist contact a Hoover Technical Assistance Centre'. They would no doubt make
arrangements for an engineer to call.

The handbook gives no other info on how to do this electronic reset.

The machine is about 2 yrs old.

I will hopefully be going down there this weekend and would like to be able to do the reset myself if possible.

Does anyone know how to reset that special electronic device.
Is it a sequence of undocumented button presses or something else?

Any help welcome.

Nothing you quoted from the handbook suggests to me that there is a reset
procedure other than opening the door and redistributing the load.

What are the symptoms that lead you to suspect a drum balance problem?

--
Graham.

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