In message , fred writes
Following Mr UPVC's kind mention of discounted compact fluorescents at
Tesco I thought I'd detour past my nearest one today to see if they had
any stock.

It's been closed for ages for a total rebuild so thought I'd check
first to see if it was open again:

1. Website says yeeeey, these are our opening hours but please check
with the store, number given.

2.1. Call store, are you open? Yep, sure are.
2.2. Ooh great, when did it reopen after the refurb? silence
2.3. You know, has it been a month, a few days, what?
2.4. Oh yeah, we just reopened last week.
2.5. Great, thanks for the help, see you tomorrow.

3. Detours past store to check today and the place is still a building
site, security fenced, no access, building not even closed to the
elements.

In summary, web site wrong, call centre op (as it turned out) lied
through his teeth and Tesco don't give a flying f'ck.

Or -you dialled a slightly different number and the person on the other
end, getting fed up with these phone calls, was winding you up

--
geoff