On Jul 28, 9:23*am, N8N wrote:
On Jul 27, 4:28*pm, wrote:

On Jul 27, 2:13*pm, DerbyDad03 wrote:

It's been a while since I traded in a Craftsman tool under the
lifetime warranty, so maybe I just don't remember this happening last
time.

Same thing here. A bit disappointed that they have taken that route -
cost cutting, I guess.

The guy said they now have to replace with "refurbished" items before
replacing with new tools.

AFAIK it has been that way for something like 10 years at least, at
the stores in my area.

nate

A good friend worked at sears till recently he was a PMT, he handled
everything returned to the store.

said people brought in a rachet with the handle mostly hacksawed
off....

people abuse tools ............