On 23/07/2010 15:30, Stickems. wrote:
This is the landlord or management companies responsibility.


Yes indeed. However, the management company is owned by the tenants -
and I'm one of its directors. I *could* get a commercial outfit to look
at it, and the company would reimburse me - but I have a vested interest
in doing it as economically as possible - and am happy to invest a few
bob in replacing the handset in the hope that that fixes it.
--
Cheers,
Roger
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