On Fri, 16 Jul 2010 21:42:27 +0100, John Rumm
wrote:

On 16/07/2010 15:49, Derek Geldard wrote:
On Fri, 16 Jul 2010 15:24:36 +0100, wrote:



You must be so proud that you know so much better than the corporate lawyers
Lidl and others employ.

Can't speak for "others" Lidl are not involved in the legalities save
they seem to have sold their birthright for a mess of pottage
subjecting their customers to such appalling treatment at the hands of
Shyster& Co

The next Lidl I see that has handed their parking control over to
Shyster& Co will be the last time I go near it.

It would be well worth people who have ceased being customers for these
reasons letting the shops know why. Once enough do so, then the
popularity of the cowboys will fall.

I can only assume the powers that be at Lidl don't realise they are
putting their business in such jeopardy.

It takes 10x as much expenditure to keep a customer than it does to
get a new one. Times are hard and freinds are few.

I think you mean that the other way round (i.e. retaining an existing
customer is cheaper than recruiting a new one)


So it is.

Derek