"geoff" wrote in message
...
In message lEPZn.173226$NW.8404@hurricane, Arfa Daily
writes
Today, I ordered five 8 pin chips from RS. And how are they coming ? By
DHL for christ's sake. Why ? It's coming 10 miles down the road from
Corby. Use the Bloody Post office and a Jiffy bag ! It's gotta be cheaper
than using a courier for small packages, hasn't it ?


I get this all the time "can't you just post it?"

No I f'king can't

Who do you think is going to leave work, go 15 minutes down the road,
stand in a queue behind half a dozen people for another 15 minutes and
then come back having lost all in all about an hour of productive work



--
geoff

But a company the size of RS is going to have Royal Mail collection, so
nobody is going to have to go down to the Post Office, are they ? Do you
drive down to whoever you use as a courier every night ? No, of course you
don't. The whole point is that they, and others like them, used to employ
common sense and joined up thinking, and use the delivery service that was
the most appropriate and cost effective for the size of the shipment, and
the destination. RS certainly used to send small local items out by Royal
Mail. Now, some kid with a university degree in logistics stupidity,
determines that everything is going to get sent out via some half-arsed
courier that they've done a deal with to save a penny here and there, and
sod the requirements of the customer ...

It is a sheer bloody nuisance not knowing when a small package is going to
arrive, especially when parts are needed for a job in a hurry. It is also a
bloody nuisance when they need a signature, and won't leave a package if
they can't get one, even when it is in a Jiffy bag, and would fit through
the letterbox. If you then need the bits in a hurry, you have to drive
perhaps 20 or more miles to their depot, after the truck finally gets back,
and before their collection desk closes. At least if the Post Office can't
deliver personally, it's back with them just down the road, by lunchtime.

Arfa