OT Something that really ****es me off
On Jun 30, 3:44*pm, (Doug Miller) wrote:
In article , " wrote:
I don't mind being asked for name/addy/phone, but I'd like to hear
someone speaking American English.
My pet peeve is the Indian or Pakistani call center operators who say "Good
morning, thank you for calling _____, my name is Maureen [or Kevin, or Bruce,
or JoAnne], how may I help you?"
One of these days I'm going to say "Don't give me that, your name ain't Kevin,
your name is Ganesh or Vasutha or something like that, isn't it??"
Yes, I know it's annoying, but please don't take it out on the Indian
or Pakistani
call center operators. They're just trying to earn a living. They are
under
tremendous pressure from their immediate supervisors to handle 'n'
calls per day. The
supervisors in turn are under tremendous pressure from the home office
to raise
"productivity" of their staff.
I saw a really cute film called "Outsourced" which pokes gentle fun
at these
centers. A young American is unwillingly sent to jack up the Indian
staff.
In the process he learns about their culture and wins the affection of
his
staff. There's a love angle too.
Not many "clean" and funny pictures around these days. Reccommended.
|