DIYbanter - View Single Post

George

On 6/30/2010 7:26 AM, wrote:

First person you talk to on any business call is a moron. You have to
work your way up to the knowledgable people.

verizon landline is the absolute worst, endless auto attendant choices
and when you finally get thru that it says all reps are busy please
try you call again later goodbye............

I called one yesterday that trumped that. Welcome to cheapo mega corp,
our options have changed, press one for this or 2 for that. I press 2,
welcome to cheapo mega corp, our options have changed, press one for
this or 2 for that or 3 for this other thing. I press 1, welcome to
cheapo mega corp, our options have changed, press one for this or 2 for
that, 3 for another thing. I pressed 2 and heard "that is an invalid
option---goodbye...".

I called back again and was careful to pick 2 and it again hung up on
me. I called back again and got the same result. I then called back and
chose another option and got a voicemail announcement I couldn't
understand. No one has returned my call.

I called with a easy question the other day and they refused to
answer. I said just transfer me to disconnect, that department
answered the question instantly.....

verizon landline / FIOS a company that needs to go out of business as
a service to its customers