First person you talk to on any business call is a moron. *You have to
work your way up to the knowledgable people.

verizon landline is the absolute worst, endless auto attendant choices
and when you finally get thru that it says all reps are busy please
try you call again later goodbye............

I called with a easy question the other day and they refused to
answer. I said just transfer me to disconnect, that department
answered the question instantly.....

verizon landline / FIOS a company that needs to go out of business as
a service to its customers