Evan wrote in
:
On Apr 20, 6:05*pm, Tegger wrote:
Evan wrote
innews:2af9ff84-cba7-49ac-9070
:
At a Home Depot 80% of what is in the store is inaccessible to the
customers wandering about inside... *The racks in the "aisles" are
4 or 5 shelves high and require an order picker or forklift to
access the customers can only access the items at the sales floor
level...
Yeah, that's common in the Big Box format. Except Walmart.
We aren't talking about the sales display shelves here, the racks
which take full size unbroken down cargo on pallets go up 3 or 4
levels above the floor level sales stocked product displays... That
is like two plus stories tall... The only retailers I have seen which
use a similar format are Sam's Club, BJ's, HD, Lowes, etc...
And Costco. Costco looks exactly like Sam's inside. Not surprising
considering Sam's ripped off Sol Price's ideas to the letter.
Its either lock up all the products or make inspection of purchases
and screening the customer prior to exiting the store more invasive
that it is now... Remember the locking up the merchandise is only
because of the 1% of the customers who are shoplifting and it is
much less invasive than having someone check your purchases and
wand/pat you down prior to leaving the store...
Or put the security tag on the product itself, which is the Holy Grail
of product security. That's one thing they're heading for with the RFID
push.
The first category which was recognized as a true shrink issue
in HD was the expensive circuit breakers which could easily be
hidden on a person and were worth more than a few bucks...
Cosmetics are a big one for Walmart. The security tag is often on the
packaging. Rip that mascara off the blister card, and... But you
can't lock up cosmetics...
Wal*Mart can usually find out who is stealing what items from which
departments by reviewing the recorded footage on the CCTV system
which blankets just about all of the interior of the store...
But once the miscreant manages to leave the store, apprehending him (or
her in the case of cosmetics) at a later date is /not/ worth the hassle,
so they don't do it. Better to prevent theft in the first place.
Actually, staff shrinkage is a much more difficult problem than consumer
shrinkage.
In HD they use a "monitor the perimeter and cash register areas only"
approach because it would require many more cameras than Wal*Mart
uses in their CCTV systems to cover each and every aisle between the
"mountains" made by the racking systems...
BTW, Walmart has dropped the star. They're just "Walmart" now, one word.
That yellow asterisky thing is officially called a "spark".
--
Tegger