On Apr 12, 7:16�am, Kate wrote:
My town has contaminated water (e-coli and fecal matter), and we will be
without healthy water for about a week. �It is now going on day
three.

Once everything is up and running again, I understand that my water
softener machine will need to be treated as well.

I plan to call the manufacturer tomorrow, but in the meantime, does
anyone know the steps to accomplish this.

Many thanks.

Kate

You will probably have to dismantle the machine for cleaning and
replace the chemicals/cartridges inside the machine.