Is he the same bright bulb that put the index in the middle of the
book? I've almost gotten used to it, so I'm sure it's time to go
back to the old system at the back of the book.

--
______________________________
Keep the whole world singing . . . .
DanG (remove the sevens)




wrote in message
...
On Feb 5, 10:39?am, Steve Barker wrote:
David Nebenzahl wrote:
So there it was on my doorstep; a medium-sized but heavy box.
Opened it
up and there was the brang-new Grainger catalog. All 4,130
pages of it,
most in 4-color printing. Nicely bound in a heavy cover that
could
probably withstand any kind of industrial solvents.

Having been a printer (offset) in another lifetime, I find it
amazing
that they can continue to print and distribute this gigantic
catalog.
Especially considering the tiny amount of business I do with
them
yearly. This thing must cost them $10-20 each to mail out.

Well at the prices they charge, I don't think they have a profit
problem.

some years ago a new beancounter made them more efficent Turned
of
all the phones at the branches, and set up a central info call in
number. It was TERRIBLE. The phone reps couldnt answer the
questions
since they didnt have the merchandise to look at.

a friend worked at grainger and retired, he reported they lost 20%
of
their gross sales. and never got them back.......

mr efficency beancounter got fired, no doubt moving on to muck up
another company........