On Feb 5, 10:39�am, Steve Barker wrote:
David Nebenzahl wrote:
So there it was on my doorstep; a medium-sized but heavy box. Opened it
up and there was the brang-new Grainger catalog. All 4,130 pages of it,
most in 4-color printing. Nicely bound in a heavy cover that could
probably withstand any kind of industrial solvents.

Having been a printer (offset) in another lifetime, I find it amazing
that they can continue to print and distribute this gigantic catalog.
Especially considering the tiny amount of business I do with them
yearly. This thing must cost them $10-20 each to mail out.

Well at the prices they charge, I don't think they have a profit problem.

some years ago a new beancounter made them more efficent Turned of
all the phones at the branches, and set up a central info call in
number. It was TERRIBLE. The phone reps couldnt answer the questions
since they didnt have the merchandise to look at.

a friend worked at grainger and retired, he reported they lost 20% of
their gross sales. and never got them back.......

mr efficency beancounter got fired, no doubt moving on to muck up
another company........