Stuart Noble wrote:
The Medway Handyman wrote:
Stuart Noble wrote:
The Medway Handyman wrote:

The B&Q website is simply dire. Virtually unuseable.
I agree, and I have to say the SF search function isn't that good
either. If I search for "pipe 22 mm", I expect it to throw up "copper
tube 22mm". After all, the thing you bend the "tube" with is a "pipe
bender". It would seem a simple matter to add a few commonly used
terms as keywords

Searched the B&Q site for 3" plant pots once - it came up with a
newell post cap :-)



Close enough :-)

Fundamentally, this is because, along with Maplin (which is now IMHO
truly ****e), their search results give results containing *any* of your
keywords, not *all* of them as Google notionally does.

There was, no doubt, at the time, a '3" newel post cap' in the catalogue.

Further, search engines index roots of words and strip out punctuation,
so, for example if you search for 'brush' or 'brushes' you would get the
same results. Unfortunately, this sometimes means that if you search for
'pipewrench' you get every result containing the word 'pipe' or 'pipes'.

It is also worth noting that in many cases, B&Q's website gives results
for in-store, but if you click to buy on line, you are offered Screwfix
product.

An example is solvent weld waste fittings. They are Marley in store and
Floplast in B&Q's Next Day online store, just like Screwfix, but more
expensive. Same order codes too.

E.g. 52916 pack of 5 32mm solvent straight coupling £4.94 in B&Q online,
£3.95 in Screwfix. Delivery charges are the same, so it seems that B&Q
Next Day is fulfilled by Screwfix for 25% more of your hard-earned dosh.