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Stuart Noble Stuart Noble is offline
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Default B&Q self checkout machines

Jules wrote:
On Thu, 29 Oct 2009 03:34:12 +0000, Rod wrote:
But when some customer care consultant has
devised the one and only way of first talking to a customer, and it is
cunningly devised to have no real answer, I simply feel processed and
manipulated.


The whole "How are you today?" / "Good. How are you today?" / "Good."
exchange is almost a cultural thing here in the US. It's utterly
meaningless, but everyone does it and the exchange is always the same no
matter how either of the people are feeling.

Sounds like it's over there now, too. Just try and treat it as a
meaningless ritual rather than attempting any form of genuine answer.
Takes a while to get used to, admittedly.


"You alright?" ****es me off. Usually uttered by someone walking past at
5mph. In today's Orwellian climate it really means, "**** you".