"Bruce" wrote in message
...
On Tue, 27 Oct 2009 12:02:26 -0700 (PDT), Owain
wrote:

On 27 Oct, 18:38, Bruce wrote:
Apparently, the two major selling points for the self-checkouts are a
reduction in staff costs (obviously) plus also a reduction in fraud.

So the staff are less honest than the customers?


Where did I imply that the fraud was by the staff?

By saying that there was less fraud with the self serve machines than with
the staff operated ones.

What opportunities for fraud by customers goes away with self serve
machines? ISTM, none at all go away, but a new one is introduced, and yet
the total overall fraud goes down. How can this possibly be unless the
difference is down to the staff?

tim