Dave Liquorice wrote:
On Tue, 27 Oct 2009 01:23:58 +0000, Frank Erskine wrote:

What's the alleged advantage of an automated checkout? Clearly it
does away with a humanoid (although they still need to be such around
for, say, alcohol purchases).

One humanoid can look after 4 or 6 self op checkouts, instead of just
the one they are sat at. It's pure profit motivation from the store,
it's nothing to do with customer service. Proper customer service
would have someone to unload your trolly, someone scanning, and
someone packing(*) into store (or your bags) and then back into the
trolly.

Which makes more profit? 1/4 of a person per checkout or 2 or three
people per checkout?

Or which is cheaper to operate. If you want customer service like you
describe you would pay for it in increased prices.


--
Dave - The Medway Handyman
www.medwayhandyman.co.uk