On Tue, 27 Oct 2009 12:02:26 -0700 (PDT), Owain
wrote:

On 27 Oct, 18:38, Bruce wrote:
Apparently, the two major selling points for the self-checkouts are a
reduction in staff costs (obviously) plus also a reduction in fraud.

So the staff are less honest than the customers?


Where did I imply that the fraud was by the staff? I pointed the
finger neither at the staff nor the customers.

There is shoplifting and there is staff pilferage. The sum total of
that is the fraud that the self-service tills help to reduce.