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Alan[_10_] Alan[_10_] is offline
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Default B&Q self checkout machines

In message , tim....
wrote

"Andy Burns" wrote in message
news:6o2dndAKedFxPXvXnZ2dnUVZ8rVi4p2d@brightview. co.uk...
On 27/10/09 01:23, Frank Erskine wrote:

What's the alleged advantage of an automated checkout? Clearly it
does away with a humanoid (although they still need to be such around
for, say, alcohol purchases). In RL they seem to be much slower than a
checkout manned by real people.


What they need is faster humans, such as the ones in Aldi, who are
equipped with tills designed to be fast, rather than pretty.


The problem with faster scanning is that you are still held up by the 50% of
the population who insisting on bagging everything before even thinking
about getting their purse out of their handbag with which to pay.


Customers are educated to the Aldi way if they even try to bag up at the
till. In Aldi everything goes back into the trolley and after you have
paid you are free to use the bagging area/shelves to pack your goods.

Around my way each Aldi staff member serves ten customers in the time a
Tesco member of staff takes to serve one.

--
Alan
news2009 {at} admac {dot} myzen {dot} co {dot} uk