Steve Walker wrote:
On Sun, 11 Oct 2009 20:08:22 +0100, Hugh Jampton wrote:

On Sun, 11 Oct 2009 14:34:25 +0100, Dave Plowman (News) wrote:

Other thing is how so much packaged stuff has been opened and bits
pinched. Usually when there's only a couple remaining and you're
desperate for one there and then.

Going back a few years I bought a cat flap from B&Q. Got it home,
opened the box and half of it was missing :-( Took it back and got
it replaced.

Wandering round B&Q a few weeks later and was just passing the cat
flaps - one looked familiar - opened the box - it was the one I'd
returned with half of it missing !! They'd just put it back on the
shelf :-( I pointed it out but nobody seemed interested ...

The local B&Q had a pair of 4 x 10mm x 22mm manifolds on the shelf
for well over 18 months - the computer wouldn't order any as it
thought that it had some in stock, but no-one would buy them as the
nuts and olives were missing! Manual stock checks were obviously
cursory at best.

I even pointed it out to them a few times.

Twice I've found the bits I wanted in the B&Q plumbing section & had trouble
buying them because they were sans packaging.

"If it hasn't got a bar code you can't buy it". I pointed ut that if it
didn't have a bar code it obviously didn't exist - so could I just take it?
Much confusion.


--
Dave - The Medway Handyman
www.medwayhandyman.co.uk