On Tue, 6 Oct 2009 10:12:06 -0700 (PDT), Red
wrote:

Bought some construction material from HD yesterday. The receipt
shows the cost of each item and the refund value of each item. The
refund value is 10% less than the purchase price. Guess they're now
charging a 10% restocking fee on returned items. They've now lost my
business.

Red


Others will follow. Too many customers buy a tool, use it, then
return to the store for a full cash refund. I returned a part to HD
in exchange for another (of different size) and there was no 10% fee,
else I'd be upset too.