On Tue, 6 Oct 2009 20:14:23 -0700 (PDT), Red
wrote:

On Oct 6, 1:08*pm, MikeB wrote:
On Oct 6, 12:12*pm, Red wrote:

Bought some construction material from HD yesterday. *The receipt
shows the cost of each item and the refund value of each item. *The
refund value is 10% less than the purchase price. *Guess they're now
charging a 10% restocking fee on returned items. *They've now lost my
business.

Red

Not that I know if this is relevant in this instance, but over the
last few years I've seen reports of retailers starting to track
customers with higher than usual return numbers. In some instances
they are then taking specific action to compensate for those
customers. Do you have a large amount of returns at HD? Could that be
it?

No. Two returns in the past 2 years and neither was a high dollar
item.

Red

Returns anywhere else? When you use a credit card, your entire history
may be called into play. Target knows what you bought at Walmart.