New HD policy
Red wrote:
Bought some construction material from HD yesterday. The receipt
shows the cost of each item and the refund value of each item. The
refund value is 10% less than the purchase price. Guess they're now
charging a 10% restocking fee on returned items. They've now lost my
business.
From a legal perspective, the crap printed on the receipt has no force.
They offered to sell you something at a specified price. You accepted and
paid. The receipt is an "after the sale" condition. Presumably, if you walk
out of the store with the merchandise, you've agreed to the modification of
the original contract.
To be part of the "contract," they have to announce this policy as a
condition of the sale in advance and, absent any direction to the contrary,
you are allowed to rely on the customary terms of no-penalty returns.
The most common conditions I've seen are during hurricane season: "No
returns on generators!"
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