Steve Daniels wrote:
On Tue, 06 Oct 2009 13:13:22 -0500, against all advice, something
compelled dpb , to say:

Don't buy stuff if the intent is to return it; what's the point anyway???


I bought a garage door opener from them. On the box it said that
if my door was taller than some measure, I'd need a rail
extension. I didn't know the dimensions of my door, so I bought
the extension, figuring that if I didn't need it I'd bring it
back.

I didn't, and they accepted it with a refund and a smile.




When we began plans to remodel our kitchen, we went to HD. Selected
cabinets and counter tops, signed the paperwork for design. $100
deposit. The sub who does the measuring came out, measured the kitchen.
When we next went in to speak with the kitchen planner, she told us
there was a problem with the drawings. One wall went off on a wild
slant, obviously either an error in measuring or perhaps entering
figures in the computer. The room is rectangular and assumed 90o angles
at corners. She didn't suggest any solution, which really bothered
me...it would have taken a few to just contact whoever did the measuring
and get the plan corrected. Because she didn't suggest a resolution,
there was no way we would have proceeded...figured the $100 was a
cheaper way of finding out they did lousy work than to find out after
the full cost was incurred. We didn't ask for the deposit back. About
a month later, we were in the store for a small purchase, she saw us and
flagged us down - she wondered if we wanted our deposit back and
insisted we take it. Strange experience.