On Tue, 06 Oct 2009 10:12:06 -0700, Red wrote:
Bought some construction material from HD yesterday. The receipt
shows the cost of each item and the refund value of each item. The
refund value is 10% less than the purchase price. Guess they're now
charging a 10% restocking fee on returned items. They've now lost my
business.

Interesting. Is that just for a pure refund, or also applies for a store
credit / return when also buying something of equal or more value? Does it
apply to faulty items, or just ones bought by mistake?

I've just checked my latest HD receipt from last Sunday and there's no
refund value stated - just says there's a 90 day return policy and that
HD has the right to limit/deny returns. Maybe it's not in all stores yet,
or they're trying it out at a few stores to see how the public take it...

cheers

Jules