New HD policy
On Oct 6, 12:12*pm, Red wrote:
Bought some construction material from HD yesterday. *The receipt
shows the cost of each item and the refund value of each item. *The
refund value is 10% less than the purchase price. *Guess they're now
charging a 10% restocking fee on returned items. *They've now lost my
business.
Red
Not that I know if this is relevant in this instance, but over the
last few years I've seen reports of retailers starting to track
customers with higher than usual return numbers. In some instances
they are then taking specific action to compensate for those
customers. Do you have a large amount of returns at HD? Could that be
it?
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