On Tue, 08 Sep 2009 12:50:39 +0100, The Natural Philosopher wrote:

Once when I spotted a fizzing insulator and reported it, they were over
the next day to fix.

The auto recloser locked out a while back, a couple of hours later
the power would come back for a second or so then drop out again,
this happened a few times. SWMBO'd was out side when one of these
short power bursts occured and reported arcing from one of the
insulators. Rang the REC told 'em, the engineers where at the door in
10mins. They had more or less tracked it down by then but I was
impressed that the CS people could get a message to the engineers on
the ground quite so effectively.

I reported a water leak on IIRC Friday, they were over to inspect in 24
hours, and I noted yesterday an earth upheaval and no sign of a leak..

Had and air vent valve fail on the 6" main at the top of the hill
near here. Reasonable volume of water flowing across the road,
creating quite a driving hazard. Local farmer reported it about 1000,
nothing had happened by 1500 so I reported it again, was told they be
along "in a day or two" to have a look. Said there was a road hazard,
didn't seem to make much difference. Local police stopped to have a
look, I went out and had a chat they had reported it and the traffic
hazard about 1200...

Man in waterboard van finally appeared about 1700 and was very coy
about what he did to fix it. I suspect it had just jammed open and
was "hit with a hammer" as there where no bits lying about in the
back of his van.

OK there was a reasonable response in the end but they fact that no
one reporting the leak was told "oh yes we know already but thank you
all the same" or a sensible "we should be there [ later today |
tomorow ]" rather than "someone will be along some time to have look"
was disappointing.

--
Cheers
Dave.