Steve Turner wrote in
:

*snip*


Do I even *bother* trying to contact their complaint department (if
they even have such a thing)?


If you decide to take them back (don't waste a trip on $1 worth of
parts), make sure the person handling the return knows your reason.
Then make a trip to the local Ace hardware and get what you really need.

If enough people complain, they'll go back to the old way of doing
things.

Puckdropper
--
"The potential difference between the top and bottom of a tree is the
reason why all trees have to be grounded..." -- Bored Borg on
rec.woodworking

To email me directly, send a message to puckdropper (at) fastmail.fm