In article , "h"
wrote:

"Robert Neville" wrote in message
...

Fortunately, the material is relatively cheap and because it's a
backsplash and
not a surface joint, it doesn't need to match exactly. It's also
mechanically
easy to replace, so the installer isn't going to be out a lot of time or
money
doing the job the way it should have been.

Exactly. So why the hell didn't they replace it and "do it right" the first
time?

Employees. Whenever I can, I hire tradespeople who work alone. My car
mechanic, electrician, and plumber all fall into that category. I don't
like paying for a bunch of advertising, fancy trucks, a showroom office,
and administrative personnel. All those trappings mean to me is that I'm
going to get a $10/hr. trainee at the jobsite instead of a professional.