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The Natural Philosopher[_2_] The Natural Philosopher[_2_] is offline
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Default Virgin Media Installation Conundrum

Bob Mannix wrote:
"Lobster" wrote in message
...
Phil L wrote:
BodgeIt wrote:
I've decided I want to have sky sports for the new football season. I
really don't want a dish on the side of my house so I'm planning to
get it through Virgin Media. There is already a virgin media
connection point in the pavement right next to the end of my drive. I
have block paving laid on the drive and between the pavement and the
house, its not possible to lay a cable from the connection point to
the house without going underneath the block paving, the shortest run
being about 3 metres. I rang VM to ask whose responsibility it was to
lift and relay the block paving. They said they never touch block
paving but there's no need for me to do it either, because their
engineers "have ways" to do it. Well I don't see how a cable can be
laid without lifting the paving. The call centre couldn't elaborate,
only to keep saying "our engineers have ways to do these things".
So my question is, has anyone had VM installed with a cable run under
block paving (or tarmac, or slabs), and what 'special ways' did the
engineers use?
FWIW, they don't lift anything, for flags, they run the cable between the
joints - yes even if they are staggered, and for tarmac and concrete,
they grind out a small channel about an inch deep, put the cable into
place and fill in.

That's what they did that in my flowerbed, FFS...


And my lawn - lift an inch of turf, tuck underneath and tread down.
Alternatively, they will make an appointment, drive to your house, take one
look and drive away (I've known that happen too). If you want a proper job
on installation, you have to provide the route yourself IMHO. Still happy
with rest of service though.
#


Never a truer word spoken.

Installation teams are on a rate, and miking a net unobtrusive job costs
money.

A decent conduit with a pull wire is the cheapest of all, IF you provide
it for them..