snip
A good example of how they've allowed the BG Group to go to pot. Complain
as hard as you can, and don't back down no matter what. And also make
them
wait for the full payment and then ask them how it feels to be left with
an
incomplete job.


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I terminated all my business with the AA last summer after they left me
standing at the road side for well over 3 hours, and finally subed out the
recover to a local company, who wanted to charge me £120 + Labour for a
diesel stop valve that only required adjustment.
And then for a car insurance quote £80 more than I could get through a local
broker, for the same policy!

I think I need my head examined (again) after trusting Centrica!

Just wait till the quality guy comes in for his inspection next Tuesday....