"gwandsh" wrote in message
...
We just had a higher end ceiling fan (Casablanca) installed in our
bedroom. To avoid having to wire for a wall control, we opted for the
wireless remote control model. The install was done by a recommended
and local licensed electrician.

The fan is up but won't respond to the remote. The initial installer
suspected the receiver unit in the fan base was faulty, so we
exchanged and got a new receiver/remote kit. They then installed this
one, and it still didn't work. We tried the remote as close as six
inches from the installed receiver, and yes, the batteries were fresh.

The company senior electrician came out and hard wired the fan
(bypassing the remote) and it works fine, He took the remote and
receiver to his shop for testing. Apparently they both work fine, so
now he suspects that there is some type of interference precenting the
remote and receiver from working together.

We live a few miles from an airport and have a flight path close to
overhead. We get plane traffic perhaps 10 times per day. Other than
that, our neighborhood is like any other in town. In the same bedroom
we have an LCD TV that works fine by remote. A few feet down the hall
is my wireless router, which services laptops all over the house.

Anybody encountered anything similar, or know if this "interference"
idea is a valid one? I am now concerned that the electrical
contractor will ding us for 6+ hours troubleshooting when the intitial
install quote was 2 hours.

The electrician installed the fan for his quoted 2 hours. If the fan has
issues and you asked him to figure them out, he gets paid for his time.

Sometimes the wireless link between the transmitter and receiver looses it's
memory and has to be reset. Depending upon the model of the wireless device,
there are different procedures. If you go to casablanca.com and look up your
model, it will give you the procedure. Certain older models are no longer
listed on the website, but a call the their tech dept and they'll talk you
through them.