brassplyer wrote:
The Glacier Bay kitchen faucet I got at Home Depot ostensibly has a
"Lifetime Warranty" but the process requires you to send the unit back
to the manufacturer. Assuming the company is still in business at that
point, presumably you're supposed to do without a faucet for however
long it takes for them to send you a new unit.

Curious if anyone here has actually found a warranty like this to be
useful.


I bought an office chair at Office Max several years ago for
about $60 after rebate. It was very comfortable, enough that you
could fall asleep in it. After about three years, the pivot
device that held the seat to the gas shock device started to
crack. I dug out the receipt, verified I still had two years on
the warranty, and called the 800 number.

They insisted I disassemble the entire chair and ship it back to
them (at my expense). Then, *if* they found it was defective,
they would replace it. Obviously, I did no such thing.

I did intend to take it back to Office Max and give the manager
a hard time about it, but I wound up just throwing it out in
frustration; storing a broken chair isn't the most convenient
thing for me.

I bought another chair some time ago from Staples. When I
unboxed it, the plastic knob that adjusts the lumbar support was
broken off. I called the company to get them to send me a
replacement knob. A week later, I came home and found a large box
on the porch. The shipped me the entire backrest! I was unable to
think of a use for the "old" backrest, so I threw it out. Seemed
like a waste.

--
PB
"I suspect you're an arrogant little ****ant who grew up in the
Red Bull generation." - CJW