"tamara719" wrote in message

I wrote to Home Depot and they said "nothing was wrong with the
windows." Funny as not one person from Home Depot ever came back to
check on my windows.

To make a long store short, bigger stores such as Home Depot, would
rather have you think it is "you" versus anything wrong with their
product. Look at HD just find yourself a smaller company that is
bonded and has been in biz long enough to stand behind their product
for the next many years to come. Your business might just save
another small business. And, you should get better service.

People get infatuated with Home Depot and think they are getting a bargain.
They use the lowest bidders to do installations and sell mediocre products.
You, again, show why the local shop is superior to the big guys. Good luck
and I hope you continue to battle for satisfaction. If you have no luck,
check the local newspaper and TV station for a consumer advocate.