"James Cubby Culbertson" wrote in message

Their explanation went something like this: We're sorry but our
systems couldn't keep up with demand. Consequently, orders were
placed and confirmed but the inventory had already been sold. My
gripe with Woodcraft at this point has to do with them not being
properly prepared to handle such a sale and their unwillingness to do
the right thing after the fact. They'd do much better to simply eat
the cost of filling those "confirmed" orders and retain their customer
base.

They have probably never experienced at rush on orders like this. Being
prepared, in hindsight, may have been to install $500,000 is servers for the
one time sale.

They probably should do something for the people with confirmed orders. It
would go a long way to improving good will. As for the ones that just got
there too late, tough, You knew it was limited supplies so you have no
complaint.
Ed