Arfa Daily wrote:
"Bob Larter" wrote in message
...
Arfa Daily wrote:
We had some pretty fussy customers back then with serious pots of money,
and I can't recall any colour accuracy issues ever arising - aside from
one particular customer who used to complain on a weekly basis that
colours were "bleeding through" (convergence issues !) and in the summer
that there was something wrong because the grass in front of the wicket
on the cricket, was yellow ...
LOL. It didn't occur to him that well trampled grass, in summer, is often
yellow?


It was actually Mrs Fussy that always called us. Mr Fussy was an inoffensive
little thing who sat quietly up the corner ... No amount of explanation
would ever convince her that sometimes, grass *is* yellow. There was only
ever one engineer that she would have work on her set as well. I was his
apprentice, so I got to call on her with him. I clearly remember on one
occasion when my mentor was on holiday, the boss decided to send me on a
call to her, figuring that it would be ok, as she already knew me, and knew
that I was Peter's apprentice. When I turned up at her house, she wouldn't
even let me in the door. She told me that she was sure that I was very good,
but that I was not Peter, and he was the only one capable of adjusting her
TV just the way she liked it. The really amusing thing was that Peter never
really actually did anything other than take the back off and make twiddling
motions with his arms, and then ask her if it now looked better. Putting up
a test card showing a perfectly adjusted picture was also a no-no. She would
just trill "I don't care if you think that that silly picture looks right or
not. We don't sit here watching a test card, do we ?"

On one occasion when there was a real fault, and a replacement component had
to be soldered in, she marched into the room and said "Peter ! I do hope
that you're not smoking behind my television !" There are endless stories of
encounters with this customer, whom I swear was a real person,and who
behaved exactly as described.

grin I spent many years in the service industry, & I have a stock of
similar stories. My favourites are the colour-blind guy who complained
(under warranty) about his colour printers colour rendition, the lawyer
who sued my employer over his floppy disk drive, & the LOL[0] who was
upset that her inkjet wouldn't work without power.

Ah, happier and gentler times ...

Ayup. I really enjoyed being a field tech, even with all the loons you
see in that job.

[0] Little Old Lady.

--
W
. | ,. w , "Some people are alive only because
\|/ \|/ it is illegal to kill them." Perna condita delenda est
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