"Charlie Self" wrote in message
...
: Leon responds:
:
: Plans give a direction and purpose to corporate efforts,
: blindly following the plan after new information is available is a
: recipe for disaster.
:
: And yet, what exactly was the disaster? Was it the highly successful sale
: and a LOT of happy customers? Or is it a disaster because a lot of people
: cannot comprehend "Limited to quantity on hand"?
:
: Does that lessen the fact that those people are thoroughly ****ed at WCS?
: Whoever was at fault, they are placing the blame, getting angry, and some will
: stay angry for a long time.
:
: Angry customer=lost sales, regardless of reason for the anger.
:
: Charlie Self
:
: "Middle age is when your age starts to show around your middle."
: Bob Hope
:
That's assuming they actually bought something from woodcraft in the first place.