Leon responds:

Plans give a direction and purpose to corporate efforts,
blindly following the plan after new information is available is a
recipe for disaster.

And yet, what exactly was the disaster? Was it the highly successful sale
and a LOT of happy customers? Or is it a disaster because a lot of people
cannot comprehend "Limited to quantity on hand"?

Does that lessen the fact that those people are thoroughly ****ed at WCS?
Whoever was at fault, they are placing the blame, getting angry, and some will
stay angry for a long time.

Angry customer=lost sales, regardless of reason for the anger.

Charlie Self

"Middle age is when your age starts to show around your middle."
Bob Hope