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James Cubby Culbertson
 
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Default What Woodcraft COULD have done

"Leon" wrote in message om...
"TomL" wrote in message
...
I'm of the firm belief Woodcraft is fully to blame as far as the
Jorgensen clamp sale incident.


What incident? Selling out of a much sought after product that was less
than half priced?



The issue for me was not that they sold out or didn't issue rainchecks
etc... At issue is the fact that they confirmed a sale and then
backed out. I was confirmed for 12 clamps and am actually getting 8.
Where Woodcraft failed was in estimating the response this would
create and properly adjusting their internet systems accordingly. It
sure appears they didn't have enough computing power to keep up
managing their inventory vs. sales. IMO, they should acknowledge
this and fulfill those that received confirmations from them.
Cheers,
cc