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tony sayer

In article , Andrew Gabriel
scribeth thus
In article ,
tony sayer writes:
In article ,
scribeth thus
On Tue, 24 Mar 2009 00:25:42 +0000, Lobster
wrote:

wrote:
On Mon, 23 Mar 2009 18:00:12 +0000, Lobster
wrote:

What, you mean you're still paying BT for their line??

I am in a similar situation I have a Virgin line which is never used
it came part of a package. Virgin charge a connection fee for every
call made ,I have the all calls option from BT which cost me 14.00 a
month including line rental and no connection charges .

So why not dump the BT line altogether and just take Virgin's Talk
Unlimited package (which AFAICS is equivalent your BT offering) at 8.00
per month?

Because in my opinion BT and GPO before them have always provided me
with good service never tried to over charge me bills have always been
correct and have never in the last fifty+ years have I picked up the
phone and found it not to be working .
Has people say if something is working don't try to fix it if BT are
ever able to provide the Internet speeds that Virgin provide then it
will be Virgin that gets dumped not BT .

Someone there who deals with telecoms very infrequently...

.. A lucky person indeed....

BTW if Virgin we're not around do you think that BT would have been
bothered to improve anything other then what Ofcom might want them to
do?..

If you're refering to the ability to get BT to fix broadband issues,
this is pretty much entirely down the the quality of your ISP's support
staff. If you have a bargin basement ISP with call staff in a foreign
centre who can only read from script cards, then you're going to be
stuffed because they won't have a clue how to engage BT correctly to
fix a fault. However, there are ISPs who are very good at handling BT
and getting faults fixed, but that requires a level of support staff
and infrastructure you won't find in the residential bargin basement
ISP category.

No it was telecoms in general..

As to the latter thats why Two of our accounts are with Zen now, not the
cheapest but U get what U pay for..

FWIW I would have had VM in those two locations but the cable network
doesn't extend where they are located

..
--
Tony Sayer