"Harry Stottle" wrote in message
...
I have just had an email informing me that my VirginMedia broadband M
service is going to cost me an extra £3.25 per month from May, which
equates
to approximately a 20% price increase. This is made up of a £2.00 price
increase, plus a £1.25 service charge for sending me a monthly bill!. It
also says that I am to receive an upgrade to the 10Mb service, which I
have
not requested, and do not require. By enforcing this price increase on the
majority of their customers, who probably like me do not want or require
an upgrade, they are effectively penalising us for wanting a basic service
for emails and web browsing, and this is not on. I shall be contacting
customer services to strongly complain about this extortion, and I hope
others will do the same.



The best strategy in this sort of situation is to ask to speak to the
cancellations department. Tyically staff in that department have more
authority to offer you a better deal.


--
Michael Chare